Goldsvet's Terms & Conditions —
Know It, Understand It, Play Safe

These Terms & Conditions apply to all users of the Goldsvet website (goldsvet.bet) and its associated mobile applications, services, and platforms. Goldsvet is an internationally licensed online gaming and betting operator serving Bangladesh and other countries.

• These Terms & Conditions are available in both English and Bengali. In the event of any ambiguity, the Bengali version shall take precedence.
• Goldsvet reserves the right to modify these Terms & Conditions at any time; members will be notified of changes via email or in-platform notification.
• Continued use of the platform will be considered acceptance of the revised terms.
• If any part of these Terms & Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.

To register on Goldsvet, you must meet a few basic requirements. These conditions help keep our platform safe and fair, and ensure we remain compliant with legal obligations.

After registration, you will need to complete KYC (Know Your Customer) verification by submitting a scanned copy of your National ID (NID), passport, or driving licence. Withdrawals may be restricted until verification is complete.

Goldsvet supports the most popular payment methods in Bangladesh. Deposits are generally processed instantly, though bank transfers may take 1–3 hours in some cases.

Withdrawals on Goldsvet are fast and hassle-free. Funds are typically delivered to your bKash or Nagad account within 5–30 minutes.

• KYC verification must be completed before withdrawals can be processed.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made using the same method as the deposit. Withdrawals to a different payment method are generally not permitted.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• Withdrawals may be held for up to 72 hours for verification in cases of suspected suspicious activity.
• The daily withdrawal limit is ৳2,00,000; higher limits apply for VIP members.

Goldsvet regularly offers exciting bonuses and promotions. Each bonus comes with its own terms, detailed on the relevant offer page. General bonus terms are outlined below.

• Bonuses may not be claimed more than once. If claims are made across multiple accounts, all associated accounts will be closed.
• Claiming bonuses via VPN or proxy is strictly prohibited.
• Goldsvet reserves the right to modify or cancel any bonus offer at any time.
• Bonus balance and real balance are displayed separately. When a withdrawal is made, funds are deducted from the real balance first.

When betting on Goldsvet, the following rules are mandatory for all members. They are designed to ensure a fair environment for everyone on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is fully cancelled, the stake will be refunded in full.
• If an event is abandoned mid-way and not resumed, results will be determined based on what has been completed.
• If incorrect odds are displayed due to a technical error, Goldsvet reserves the right to settle bets at the correct odds.
• Bets may be voided if there is reasonable suspicion of match manipulation or the use of insider information.
• If a connection is lost during live betting, the bet will be settled at the market price at the time of disconnection.
• A maximum bet limit applies per event; this limit may vary depending on the event.

The following activities are strictly prohibited on the Goldsvet platform to ensure security and fairness. Violations may result in permanent account closure and forfeiture of any deposited funds.

Goldsvet reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Upon proven serious violation of the Terms & Conditions.
• Evidence of fraudulent or deceptive activity.
• Upon receipt of a directive from a court or regulatory authority.
• Upon receiving confirmed information of an account holder's death.
• Members may also contact support at any time to request account closure.
• For voluntary closures, the full balance will be returned subject to applicable withdrawal conditions being met.

Goldsvet believes betting should be a form of entertainment, not a source of addiction. We place responsible gaming at the very top of our priorities and provide members with a range of tools to support healthy play.

These tools are accessible from your account settings, or you can request them by emailing our support team. For more details, visit our Responsible Gaming View the page.

Goldsvet is committed to protecting the privacy of your personal information. We adhere to international data protection standards.

• Your information is used solely for service delivery, verification, and legal compliance purposes.
• Your information is never sold or rented to third parties.
• We are required to share information when a lawful request is made by the relevant legal authorities.
• All data is stored on SSL-encrypted, secured servers.

For more details, visit our Privacy Policy View the page.

Goldsvet reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will follow the process outlined below.

• Members will be notified of significant changes at least 7 days in advance via email or platform notification.
• Minor changes may take effect immediately.
• Continued use of the platform following any changes constitutes acceptance of the updated Terms & Conditions.
• If you do not agree to the updated terms, you may contact support to close your account.

If you have any questions or complaints about these Terms & Conditions or any Goldsvet service, please contact our support team. We are committed to resolving member issues promptly and fairly.

Once a complaint is submitted, we aim to provide an initial response within 48 hours and a final resolution within 7 business days. Complex cases may take longer, but you will be kept updated throughout.